Free UK Delivery on Orders Over £50 No Regional Delivery Surcharges
Fast, Tracked & Securely Packed

Delivery Information

Order before 2pm Monday to Friday for next-working-day delivery to most UK mainland addresses. Extended UK delivery areas are normally delivered within two working days, with no additional regional delivery surcharges.

Next Working Day UK Mainland Typically 2 Working Days to Extended Areas Free Delivery Over £50 No Regional Delivery Surcharges
Our Delivery Promise

Fast Delivery Throughout the UK

Place your order before 2pm Monday to Friday and we will normally dispatch it that same working day.

Extended UK Delivery Areas

Extended-Area Delivery

Typically 2 Working Days

Orders placed before 2pm Monday to Friday are normally delivered within two working days to:

  • Scottish Highlands
  • Scottish Islands
  • Northern Ireland
  • Isle of Wight
  • Isle of Man
  • Channel Islands

Order before 2pm Monday to Friday. Orders placed after 2pm, at weekends or on Bank Holidays will normally be dispatched on the next working day.

Simple UK Delivery Pricing

Delivery Costs

Delivery pricing is based on your order value, not where you live. We do not add additional regional surcharges within the UK areas we serve.

Orders Below £50 £5.99

Standard tracked UK delivery.

Orders of £50 or More FREE

Standard tracked UK delivery included.

No Regional Delivery Surcharges

Customers in the Scottish Highlands and Islands, Northern Ireland, Isle of Wight, Isle of Man and Channel Islands pay the same standard delivery charge as customers on the UK mainland.

Where We Deliver

UK-Wide Delivery

We deliver cider gifts, cider cases and monthly cider subscriptions throughout the UK areas listed below, including the Channel Islands and Isle of Man.

England

Next-working-day delivery to mainland addresses.

Wales

Next-working-day delivery to mainland addresses.

Lowland Scotland

Next-working-day delivery.

Scottish Highlands

Typically delivered within 2 working days.

Scottish Islands

Typically delivered within 2 working days.

Northern Ireland

Typically delivered within 2 working days.

Isle of Wight

Typically delivered within 2 working days.

Isle of Man

Typically delivered within 2 working days.

Channel Islands

Typically delivered within 2 working days.

From Us to Your Door

What Happens After You Order?

We keep you informed from the moment your order is placed until it reaches the delivery address.

1

Order Received

You'll receive an email confirming that your order has been received.

2

Carefully Packed

Your cider is securely packed in robust cardboard transit packaging to help protect it during delivery.

3

Tracking Sent

Once your order is dispatched, tracking information is sent to the email address used at checkout.

4

Delivered

The courier delivers to the address provided and follows any delivery options available through their service.

Useful Information

Delivery Details

A few useful things to know about tracking, packaging, delivery instructions and where we currently deliver.

Tracking Your Order

Tracking details are sent by email after dispatch. Please allow a little time for the courier's tracking system to update after the notification arrives.

Safe Place or Neighbour

Where the courier service permits it, a parcel may be left in a safe place or with a neighbour. Add useful delivery instructions when ordering where available.

Packaging and Gift Messages

Cider is packed securely in robust cardboard transit packaging. Where available, a personalised gift message can be added to eligible orders at no extra cost.

Weekends and Bank Holidays

Orders placed after 2pm, at weekends or on Bank Holidays will normally be processed and dispatched on the next working day.

Check the Delivery Address

Please check the full delivery address and postcode carefully before completing your order, especially when sending a gift directly to someone else.

International Delivery

We currently deliver only to the UK delivery areas shown on this page. International delivery is not available at this time.

Delivery Questions

Frequently Asked Questions

Answers to common questions about delivery times, delivery costs, tracking and regional UK deliveries.

How quickly will my order arrive?

Orders placed before 2pm Monday to Friday are normally dispatched the same working day.

UK mainland orders are normally delivered on the next working day.

Orders for the Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Wight, Isle of Man and Channel Islands are typically delivered within 2 working days.

What happens if I order after 2pm?

Orders placed after 2pm will normally be dispatched on the next working day. Orders placed at weekends or on Bank Holidays will normally be processed when we reopen.

How much does delivery cost?

Standard tracked delivery is £5.99 for orders below £50. Standard tracked delivery is free when the order value is £50 or more.

Do you charge extra for Highlands, Islands or offshore areas?

No. We do not apply additional regional delivery surcharges. Customers in the Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Wight, Isle of Man and Channel Islands pay the same standard delivery price as customers on the UK mainland.

Delivery to these areas typically takes 2 working days rather than the next working day.

Will I receive tracking information?

Yes. Once your order has been dispatched, tracking information will be sent to the email address used when placing the order.

Can my parcel be left in a safe place?

Where the courier service permits it, your parcel may be left in a suitable safe place or with a neighbour. Please add clear delivery instructions when placing your order where available.

What should I do if my order has not arrived?

Please check the courier tracking information first, as this may show an updated delivery time, safe-place location or details of an attempted delivery.

If your parcel has still not arrived within 5 working days of the dispatch notification, please contact customer services and include your order number.

What happens if my order arrives damaged?

Please contact customer services as soon as possible and include your order number, details of the damage and clear photographs of the parcel and affected products.

Do you deliver outside the areas listed on this page?

No. We currently deliver only to the UK delivery areas shown on this page, including the Channel Islands and Isle of Man. International delivery is not available at this time.

Need Help With an Order?

Need Help With a Delivery?

Contact customer services and include your order number so the order can be located and your delivery query dealt with as quickly as possible.

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